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Tristan Armstrong: The Core of BBB

Drumroll please… It’s time to announce the 2019 Students of Integrity Montana Scholarship winner. With great pleasure, we are thrilled to award a $1,000 scholarship to Bozeman High School student Tristan Armstrong.

Tristan wrote an essay that tugged at our heartstrings and got at the core of why BBB does what it does. In his essay, Tristan wrote about an experience he had with a BBB accredited business.

“My mother and I moved to Bozeman, Montana, during my sophomore year in high school,” Tristan writes. “We didn’t have many friends or family in the area and found the process of purchasing my first car to be overwhelming. We turned to the Better Business Bureau to find a local mechanic that we could bring our potential purchase for a used vehicle inspection. We are very happy we found Torque Auto Repair in Belgrade, Montana.”

Torque Auto Repair has been a BBB accredited business for four and a half years. They are an A+ rated shop with a strong reputation in the community.

“We chose Torque Auto Repair because we wanted to support a family owned business instead of a large corporation, but more importantly because it had been BBB accredited since 2014 with an A+ rating,” Tristan explains. “We found a private-party car that we thought would work well for me but wanted to have an expert take a look at it first.”

Tristan says the Torque staff worked with the owner of the vehicle he wanted to buy and quickly scheduled an inspection.

“There were many buyers in line for my beloved Jeep,” Tristan says. “Torque Auto Repair got us in within a day.”

Torque provided Tristan a detailed estimate for repairs on the vehicle, including photos. Based off the inspection they provided, Tristan was able to make a competitive offer on the Jeep and afford the necessary repairs. And though he was a new student at a new high school in a new state, Tristan found the familiarity of quality service when he needed it most. Tristan says that with the BBB’s help, he felt much more secure in his decision and less like he could end up the victim of a scam.

We were not only impressed with Tristan’s story of choosing to work with a BBB Accredited Business, but by how thoroughly Tristan exemplifies what a Student of Integrity truly is. When we asked Tristan to     tell us a bit about himself, he said, “I’ve overcome adversity and thrived. At 15, I spent my summer working in Gallatin County as an outdoor/warehouse laborer, ultimately paving the path for my mom and I to make the move from Minnesota to Montana. I have a strong work ethic and am independent, determined, compassionate, and curious, and will apply these attributes throughout my university career.”

Tristan gives back to the community through his membership in Rotary Interact, a service-oriented charitable organization. He has served as a student council officer and currently promotes community health and wellness through his work with HOSA (Future Health Professionals group). Tristan also holds a Teen CERT (Community Emergency Response Team) certification from FEMA.

While Tristan didn’t tell us exactly where he hopes to land in the future, we loved the picture painted of the BBB.

“The vision of the BBB is more important than ever before,” he says. “In an era of information overload and lack of trust, we seek an ethical marketplace where buyers and sellers can trust each other. The BBB’s 100 plus years of positive service demonstrates its longevity and proves its commitment to advancing marketplace trust to both the buyer and the seller. My mom’s trust in the BBB is now shared by me after my experience with Torque Auto Repair. I want to support my local community and feel confident doing so when working with BBB accredited businesses. They have my business.”

Read more about Tristan and his BBB story here.

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Written by Hannah Stiff

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